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Support & FAQs

We are here to help you get the most out of your bedtime ritual.

Contact Us

Have a question, feedback, or need a refund? Send us a message and we will get back to you within 24 hours.

hello@whybird.app

Frequently Asked Questions

How do I restore my subscription on a new phone?

Whybird connects directly to your App Store account. To restore a subscription, open the Settings screen in the app and tap “Restore Purchases”. It will automatically re-verify with your Apple Account.

Is my child's data safe?

Yes. We do not run any database servers, so we have no access to your data. All of your child's recorded responses and your streak progress live solely on your own iPhone and in your private iCloud storage container.

Can I sync progress across multiple parent devices?

Yes. As long as both devices (e.g. your iPhone and iPad) are logged into the same Apple ID and have iCloud enabled, Apple's CloudKit sync will automatically update the chronicle and streak database on both devices.

Is there an Android version of Whybird?

Currently, Whybird is exclusively designed for iOS and iPadOS. This allows us to deliver a highly optimized, fully native experience using Swift, CoreMotion, SwiftData, and iCloud syncing without needing to run external databases or store user accounts.